Let's Encrypt/CA: CAA record for example.com prevents issuance
The domain's DNS CAA records do not list the certificate authority you asked, so the CA must refuse.
CAA record for example.com prevents issuanceError creating new order :: CAA record for prevents issuanceCAA records forbid the CA from issuingDetail: CAA record for example.com prevents issuance Meaning
CAA records restrict which CAs may issue for a domain. If you added a CAA for one CA (e.g. 0 issue "digicert.com") and now use Let's Encrypt, add 0 issue "letsencrypt.org" (and issuewild for wildcards). Check parent domains too: CAA is looked up the tree.
Common causes
- CAA lists only another CA
- Wildcard needs
issuewild - Parent domain CAA inherited
- DNS provider adding default CAA
- Typo in the CA domain
⚡ Quick fix
- Add
example.com. CAA 0 issue "letsencrypt.org" - Add
issuewildfor wildcard certificates - Query CAA:
dig CAA example.com
Detailed fix by platform
Linux
dig +short CAA example.comanddig +short CAAon the parent domains
How to diagnose
- CAA — Lists your CA?
- Wildcard — issuewild set?
- Parent — Inherited record?
🔧 Still not fixed?
Many errors look alike. If the steps above didn’t solve it, one of these is probably what you’re facing:
Similar errors
Most viewed in SSL / TLS
- NET::ERR_CERT_COMMON_NAME_INVALID NET::ERR_CERT_COMMON_NAME_INVALID: Your connection is not private (certificate is for a different domain)
- no start line OpenSSL: unable to load certificate / PEM routines:get_name:no start line (key values mismatch)
- curl: (60) SSL certificate problem curl: (60) SSL certificate problem: unable to get local issuer certificate
Other ways to find it
Where this error sits
Origin: Network. Errors that are often confused with or caused by this one (click to open):
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Last updated 4 Nov 2026